Knowledge Base

Getting Started

• Getting Started with VerifyCare
• How to Register your Account
• How to add your first Care Recipient
• How to log into VerifyCare
• How to log out of VerifyCare
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My Profile

• My Profile Overview
• How to access Your Profile
• How to edit your profile identifiers
• Biometric Log In Feature
• Dark Mode Feature
• How to update your log in information
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Care Recipients

• Care Recipients Overview
• How to access your Care Recipients
• How to create a Care Recipient
• How to invite a Care Team Member
• How to edit a Care Recipient
• How to inactivate a Care Recipient
• How to delete a Care Recipient
• How to arrange your Care Recipients
• How to filter Care Recipients
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The Care Team

• Exploring The Care Team
• How to view the Care Team
• Care Team Members Status
• What it means to be a Team Member
• What it means to be an Administrator
• What it means to be Inactive
• What it means to be the Account Manager
• How to invite a Care Team Member
• How to edit a Care Team Member
• How to make a Team Member inactive
• How to delete a Team Member
• How to become the Account Manager of an existing Care Recipient
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Home

• Home Screen
• How to select a Care Recipient
• How to filter Care Recipients
• How to view a different date
• How to check in for a Care Recipient
• The Events section of the Home Screen
• The Medications section of the Home Screen
• The Tasks section of the Home Screen
• The Journal Entries section of the Home Screen
• The Snapshot section of the Home Screen
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Inbox

• Inbox Module Overview
• How to access the Inbox Module
• How to send a new message
• How to add a user to a conversation
• How to remove a user from a conversation
• How to leave a conversation
• How to delete an alert or message
• How to search through messages and alerts
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Tasks

• Task Module Overview
• How to access the Task Module
• Navigating the Task Screen
• How to create a Task
• How to create a custom Task
• How to edit a Task
• How to view the history of a Task
• How to inactivate a Task
• How to delete a custom Task
• How to chart a Task
• How to chart an As Needed Task
• How to edit a charted Task
• How to skip a Task
• How to reschedule a skipped Task
• How to delete a Task charting
• How to create and export a Task Report
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Medication Management

• Meds Module Overview
• How to access the Meds Module
• How to add a medication
• How to edit a medication
• How to view the history of a medication
• How to view a medication's drug information
• How to inactivate a medication
• How to delete a medication
• How to administer a medication
• How to edit a note on a medication entry
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Analyze

• Analyze Module Overview
• How to access the Analyze Module
• How to view a chart
• How to export a chart
• How to view caregiver history
• How to create a comparison chart
• How to edit a comparison chart
• How to delete a comparison chart
• How to view Outliers
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Calendar

• Calendar Module Overview
• How to access the Calendar Module
• How to create a Calendar Event
• How to utilize the Volunteer Feature
• How to change the Calendar View
• How to filter the Calendar view
• How to search for a Calendar Event
• How to edit a Calendar Event
• How to delete a Calendar Event
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Journal

• Journal Module Overview
• How to access the Journal Module
• How to add a Journal Entry
• How to edit a Journal Entry
• How to delete a Journal Entry
• How to comment on a Journal Entry
• How to edit a comment on a Journal Entry
• How to delete a comment on a Journal Entry
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Conditions

• Conditions Module Overview
• How to access the Conditions Module
• How to add a Condition
• How to edit a Condition
• How to filter Conditions
• How to delete a Condition
• How to inactivate a Condition
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Documents

• Documents Module Overview
• How to access the Documents Module
• How to add a Document
• How to edit a Custom Category name
• How to edit a Document
• How to delete a Document
• How to export a Document
• How to sort Documents
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Contacts

• Contacts Module Overview
• How to access the Contacts Module
• How to add a Contact
• How to edit a Contact
• How to delete a Contact
• How to import a Contact
• How to call/email a Contact
• How to filter/search Contacts
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Summary Report

• Summary Report Module Overview
• How to access the Summary Report Module
• How to create a Summary Report
• How to export a Summary Report
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Wages

• Wages Module Overview
• How to add a wage rate to a Care Team Member
• How to create a paid event
• How to access the Wages module
• How to navigate the Wages Module
• How to view event details
• How to inactivate a paid event
• How to mark an entry as paid
• How to export wages
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Checklists

• Checklists Module Overview
• How to access the Checklists Module
• How to create a Checklist
• How to mark a Checklist item as completed
• How to edit a Checklist item
• How to delete a Checklist item
• How to filter and change the display of your Checklist items
• How to sort Checklists
• How to export a Checklist
• How to delete a Checklist
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My Calendar

• My Calendar Module Overview
• How to access the My Calendar module
• How to create a My Calendar Event
• How to change and filter the My Calendar view
• How to search for a My Calendar Event
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