Any time an Account Manager inactivates themselves from a Care Recipient, or the Care Recipient is set to inactive, the Account Manager setting is cleared. Before a Care Recipient can be made active again, an Account Manager must be set.
- Locate the Care Recipient you would like to take management of
- Tap the chevron to the right of their name to open their profile information
- Locate the orange manage button under the Account Manager section
If you are a using the VerifyCare app for free, taking over as the Account Manager for a Care Recipient will prompt you to choose a subscription plan. If you already have a VerifyCare subscription, taking over as the Account Manager for a Care Recipient will fill a Care Recipient slot in your subscription plan. If you have the maximum number of Care Recipients for your subscription plan, you will be prompted to upgrade your plan to allow for more Care Recipients.