Depending on your device, you may either have the option for a biometric toggle for Face ID or Fingerprint. Only one account per device can enable this setting, so if you do not see this as an option, it would mean that there is another VerifyCare User profile tied to the biometrics of the device.
- Turn on the biometric toggle
- Re-enter the password tied to your account to verify this setting belongs to you
- Tap “save” in the upper right-hand corner
- Relaunch the app and log in by either entering your password or tapping the biometric login icon