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How to inactivate a Care Recipient

    You have the ability to inactivate only the Care Recipients you are an Account Manager or Administrator of.

    1. Locate who you would like to inactive in the list of Care Recipients
    2. Tap the chevron icon to open the Care Recipient’s information
    3. Tap the chevron icon in the status field to change the status to inactive
    4. Tap “OK
    5. Tap “Save” in the upper right-hand corner to ensure your changes are saved


    The inactive Care Recipients will display grayed out at the bottom of the Care Recipient list.  Data previously charted on an inactive Care Recipient will remain viewable. An inactive Care Recipient can be made active again at any time.